THE PEAC
SYSTEMŽ
 Finding, Training & Keeping 'Em!

PEAC SYSTEMŽ ADMINISTRATION

It is important to administer the evaluation properly. Improper administration will result in low consistencies and may, if far enough off, invalidate the results. We at the PEAC SYSTEMŽ firmly believe that you should use the results of the evaluation to improve management and training for success. Tell your applicant so. This provides a carrot for being as open and honest as possible, and provides more trustworthy results.

INSTRUCTIONS FOR LIVE: Conduct the evaluation in the first few minutes of the initial interview.  Look at your watch, beg forgiveness, and tell them you have a call to make. The proper phraseology is as follows:

 

 

    "As you are surely aware, this is a phone intensive business. I need to make a very important call to a client, and will run out for just a few minutes. Perhaps, while I am gone, you will do something for me? Should we bring you on board, we will do our best to make you as successful as possible. We do this by tailoring our management and training, where possible, to your communication style. Fill this out and I will be back in about five or six minutes."

 


Give them the evaluation sheet, a black ink pen, and tell them nothing more. You may also sit them down in front of the PC, if you wish to use the online evaluation system. You have told them the importance, given them a relative time limit, and the rest is up to their common sense and intelligence. If they have not finished when you return, sit down at the desk or table, and quietly wait for them to end the evaluation period. Look the pen and paper version over to make sure it is complete, then set it aside and continue the interview. If, for some reason, you are not going to pursue them, simply write the word 'UNSUBMITTED' at the top of the paper evaluation sheet and save it with their resume according the law requirements in your country or state. It is important that you provide the same encouragement and carrot, even if your front office people administer the evaluation.

INSTRUCTIONS FOR ONLINE USE (pre-testing):  If you decide to evaluate them online, prior to coming in, the same concept must apply. You do intend to train and manage to their style, right?

 
 

    "I am very interested in having you come in to learn all about us, and, true, so that I may learn more about you. To help me understand how best to make you successful, training or managing to your style, it will help me considerably for you to invest five to ten minutes in a tool we use that can do this, The PEAC SYSTEM. I will send you an email with the instructions on how to access the evaluation... what is your email address, please?"

 

REMEMBER: it is possibly illegal to use the results of a pen and paper test (and that includes online) in the decision to SEE an individual. Your length of time invested may be your decision, but do not screen people based on any evaluation! If, for some reason, the applicant does not make the interview appointment, be sure to put the clean graphic page and the basic self report in the folder with his or her resume, should you have one. You must keep such paperwork under the law of your country, state or local authority.

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